jl165 Privacy Policy

1. Information We Collect

jl165 collects personal data that is necessary to provide our online gaming services, comply with regulatory obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:

1.1 Registration and Identity Data

• Full legal name as it appears on your government-issued identification
• Date of birth (for age verification — you must be 21 or older)
• Philippine mobile number and email address
• Username and encrypted password
• Residential address in the Philippines

1.2 Identity Verification (KYC) Data

• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID)
• Proof of address documents (e.g., utility bills, bank statements)
• Selfie or facial verification images where required for identity confirmation

1.3 Financial and Transaction Data

• GCash or PayMaya account details used for deposits and withdrawals
• Philippine bank account details (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) where applicable
• Transaction history including deposits, withdrawals, bets placed, and winnings received
• Source of funds information where required by anti-money laundering regulations

1.4 Technical and Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Pages visited on jl165.net, time spent on each page, and navigation patterns
• Game session data including games played, bets placed, and session duration
• Login timestamps and account activity logs

1.5 Communications Data

• Records of communications between you and jl165 customer support
• Feedback, complaints, and survey responses you submit to jl165
• Email and in-platform message history

2. How We Collect Your Information

jl165 collects your personal data through the following means:

• Direct collection: Information you provide when registering for a jl165 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access and use the jl165 Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from security partners; payment verification data from GCash, PayMaya, and banking partners.
• Regulatory sources: Information received from PAGCOR or other Philippine regulatory authorities in connection with compliance obligations.

3. How We Use Your Information

jl165 uses your personal data for the following purposes:

jl165 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, jl165 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the jl165 Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, anti-money laundering laws, and tax obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and optional features, where you have provided explicit consent. You may withdraw consent at any time by contacting jl165 customer support.

5. Sharing Your Information

jl165 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Privacy Policy:

• Payment processors: GCash, PayMaya, and Philippine banking partners, for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party services that assist jl165 in verifying your identity and age in compliance with PAGCOR requirements.
• Fraud prevention and security partners: Services that help jl165 detect and prevent fraudulent activity, money laundering, and unauthorized access.
• Game software providers: Licensed game developers whose games are available on the jl165 Platform, to the extent necessary to provide game services.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies, where disclosure is required by law or regulatory directive.
• Legal and professional advisors: Lawyers, auditors, and other professional advisors engaged by jl165, subject to confidentiality obligations.

All third parties with whom jl165 shares personal data are required to handle that data in accordance with applicable Philippine data protection law and jl165's data processing standards.

6. Cookies and Tracking Technologies

jl165 uses cookies and similar tracking technologies on jl165.net to enhance your experience, maintain your session, and analyze platform usage. The types of cookies we use include:

• Essential cookies: Required for the jl165 Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Remember your preferences and settings to provide a more personalized experience on jl165.
• Analytics cookies: Collect anonymized data about how players use jl165.net, helping us improve the platform's performance and usability.
• Security cookies: Help jl165 detect and prevent fraudulent activity and unauthorized account access.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl165 Platform. jl165 does not use third-party advertising cookies or behavioral tracking cookies for external advertising purposes.

7. Data Retention

jl165 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, and as required by applicable Philippine law. The following retention periods apply:

• Account and identity data: Retained for the duration of your jl165 account and for a minimum of five (5) years after account closure, in compliance with PAGCOR licensing requirements and anti-money laundering regulations.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act and applicable tax regulations.
• KYC documents: Retained for a minimum of five (5) years after account closure or the completion of the relevant transaction, whichever is later.
• Communications data: Retained for three (3) years from the date of the communication, or longer where required for dispute resolution or legal proceedings.
• Technical and usage data: Retained for up to two (2) years from collection, unless required for longer periods for security or fraud investigation purposes.

Upon expiry of the applicable retention period, jl165 will securely delete or anonymize your personal data in accordance with NPC guidelines.

8. Data Security

jl165 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and jl165.net
• Encryption of sensitive data at rest, including passwords and financial information
• Access controls limiting employee access to personal data on a need-to-know basis
• Regular security assessments and vulnerability testing of the jl165 Platform
• Multi-factor authentication options for player accounts
• Monitoring systems to detect and respond to suspicious activity and potential data breaches

While jl165 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a personal data breach that poses a risk to your rights and freedoms, jl165 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.

9. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl165:

• Right to be informed: The right to know what personal data jl165 collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data jl165 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data in your jl165 account.
• Right to erasure or blocking: The right to request deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl165's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on jl165's legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jl165 has violated your data privacy rights.

To exercise any of these rights, please contact jl165 customer support using the contact details in Section 12 of this Privacy Policy. jl165 will respond to all data rights requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

10. Children and Minors

The jl165 Platform is strictly intended for individuals who are twenty-one (21) years of age or older, in compliance with PAGCOR regulations governing online gambling in the Philippines. jl165 does not knowingly collect personal data from individuals under the age of 21.

If jl165 discovers that personal data has been collected from an individual under 21 years of age, we will immediately suspend the relevant account, delete the personal data collected, and return any funds deposited in accordance with our Terms & Conditions. If you believe that a minor has registered for a jl165 account, please contact us immediately at the details provided in Section 12.

11. Changes to This Privacy Policy

jl165 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC regulations. Material changes to this Privacy Policy will be communicated to registered players via email or a prominent notice on the jl165 Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. Your continued use of the jl165 Platform after the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how jl165 protects your personal data.

12. Contact and Data Rights Requests

If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact the jl165 Data Protection Officer:

• Email: [email protected]
• Support Email: [email protected]
• Live Chat: Available 24/7 via the jl165 Platform
• Response Time: Within 15 business days for data rights requests; within 24 hours for general inquiries

If you are not satisfied with jl165's response to your data rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.

For responsible gaming concerns, please visit our Responsible Gaming page or contact customer support directly. For full details of your rights and obligations as a jl165 player, please review our Terms & Conditions.